Is your impact printer shredding multipart forms, skipping text columns, or missing dots across your printouts? Dot matrix and continuous-feed forms printers remain mission-critical hardware for warehousing, logistics, and invoicing workflows where multi-part NCR paper is essential.
At Yorkshire Office Machines, we provide specialist on-site dot matrix printer repairs, printhead replacement, and mechanical servicing. If you are looking for an experienced dot matrix engineer near you, our headquarters are proudly based right here in Pudsey, West Yorkshire. Unlike national service brokers, our team is genuinely local, allowing us to deliver rapid response times across Leeds, Bradford, and the surrounding areas.
Expert Service from Desktop to Industrial Line Printers
Dot matrix machines are highly mechanical impact printers that require precise alignment and cleaning to prevent paper feed jams and tractor-feed failures. We service and maintain all configurations—from small desktop workstations to heavy-duty, standalone industrial line units—including:
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Printhead & Pin Replacements: Swapping out worn vertical wire columns or broken pins that cause faint or unreadable text blocks.
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Ribbon Carriage Adjustments: Correcting broken drive gears and replacing dried-out ink ribbons.
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Tractor Feed & Platen Overhauls: Cleaning and aligning the paper feed rollers and continuous form tractors to stop page tracking errors.
Specialist Support for All Leading Impact Brands
Our engineers possess over 36 years of office equipment experience and are fully trained to source parts and repair classic and modern impact printers from top manufacturers:
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OKI Microline Series
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Epson FX, LX, & LQ Series
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Tally Genicom & Printronix
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Lexmark, Brother, & Panasonic
Responsive Local Coverage Across the Region
Skip the automated national call centres. Our local engineers routinely service business sites and industrial estates throughout West Yorkshire:
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Core Hubs: Leeds, Bradford, and Wakefield.
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Local Areas: Pudsey, Bramley, Horsforth, Otley, Ilkley, Castleford, and Pontefract.
Book Your Dot Matrix Printer Repair Today
Speak directly to a local technician to troubleshoot your impact printing faults or arrange an engineering visit.
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Telephone: 0113 229 6770
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Engineer Mobile: 07951 951 330
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Email: [email protected]
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Office & Workshop: 35 Swinnow Green, Pudsey, Leeds, West Yorkshire, LS28 9AW
Use the quick contact form or call us to discuss your Dot matrix printer requirements
A dot matrix printer is an impact printer that prints using a fixed number of pins or wires. Typically the pins or wires are arranged in one or several vertical columns. The pins strike an ink-coated ribbon and force contact between the ribbon and the paper, so that each pin makes a small dot on the paper. The combination of these dots forms a dot matrix image. They were also known as serial dot matrix printers.